Collect in Dublin 10, or take delivery
Orders placed before 11:00, Monday to Friday, are processed the same day. Anything after that goes out the next working day.
Three ways to get it
Collect
FreeFrom the counter at Kylemore Park North, Dublin 10. Ready the next working day; we email you when it is on the shelf.
Parcel
€8.50 ex VATUp to 25 kg, anywhere in Ireland and Northern Ireland, 1 to 3 working days. Free on orders over €199.00 inc VAT.
Pallet
€80.00 ex VATOver 25 kg, anywhere in Ireland and Northern Ireland, 2 to 4 working days. Machines and anything marked as shipping on a pallet go this way.
Rates
| Method | Estimated time | Price ex VAT |
|---|---|---|
| Collect from the counter | Next working day | Free |
| Ireland and Northern Ireland | ||
| Standard parcel Up to 25 kg |
1 to 3 working days | €8.50 Free over €199.00 inc VAT |
| Pallet Over 25 kg, or marked as shipping on a pallet |
2 to 4 working days | €80.00 |
| Quoted on the phone | ||
| Same day, Dublin city Under 25 kg, Monday to Friday |
Same day | Ring for a quote |
| United Kingdom and European Union | Quoted at checkout | Ring for a quote |
| Rest of the world | Quoted case by case | Ring for a quote |
Delivery charges are shown ex VAT. VAT at 23 % is added at the checkout (€8.50 ex VAT is €10.46 inc VAT; €80.00 ex VAT is €98.40 inc VAT). Several items in the same category go for the one charge. Ring 01 889 9000 for a quote on anything not listed here.
Collecting
Pick collection at the checkout and there is no delivery charge. You get an order confirmation straight away, then a second email when the order is ready to collect.
Staybarr House, Kylemore Park North, Dublin 10, D10 WF50. The counter is open Monday to Friday, 8:00 to 17:00, with a lunch break from 13:00 to 13:30. Bring the confirmation email with you.
Cut-off and processing
Orders placed before 11:00, Monday to Friday, are processed the same day. After 11:00 they are processed the next working day. Processing is not the same as transit: add the delivery time in the table above.
Parcels are split by weight. Up to 25 kg goes as a standard parcel; anything heavier, and any item marked as shipping on a pallet, goes on a pallet.
Same day in Dublin city
Same-day delivery runs in Dublin city, Monday to Friday, for orders under 25 kg. Ring 01 889 9000 or email [email protected] for a quote.
Outside Ireland
We ship to the United Kingdom and to every country in the European Union. Rates are worked out at the checkout.
Orders leaving Ireland may attract import duties and taxes in the destination country. Those are charged to you, not to us, and we cannot refund them. Outside the EU and the UK, ring for a quotation before you order.
Tracking
You get an email with a tracking number when the order ships. Allow 48 hours for the carrier to pick it up; until then the number may show nothing.
If it does not arrive
Ring 01 889 9000 or email [email protected] with your name and order number. Do that once the estimated delivery time in your shipping confirmation has passed, or if the tracking has not moved in 48 hours.
Sending something back instead? That is the returns policy.
Monday to Friday, 8:00 to 17:00
Lunch 13:00 to 13:30